68. Members must respond promptly and at the latest within 30 days after receipt to any written request made by a client wishing to examine or obtain a copy of documents concerning the client in any record established in the client’s respect.
Access to information contained in a record is free of charge, although reasonable fees not exceeding the cost for transcribing, reproducing or transmitting a copy of the information may be charged to the client.
Members intending to charge such fees must, before proceeding with reproducing, transcribing or transmitting the information, inform the client of the approximate amount to be paid.
97-2020O.C. 97-2020, s. 68.